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Customer Support Assistant (m/f)

Göppingen, Germany


  • Assist the First-Level Support Team with allocating Tickets / cases to the correct department
  • Work on First-Level-Support cases regarding our private users
  • Work on improving data quality by verifying contact details of our customers
  • Be responsible for the personal use verification of our private users
  • Advise our international prospects and customers
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  • Education in the field of IT or similar
  • Good oral and writing skills in English
  • Basic knowledge of IT operating systems
  • Technical-minded and team-oriented
  • Strong communication skills
  • A positive attitude and a friendly and professional approach to the customer
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What we offer

  • Friendly work environment with social events, sponsored sports teams, birthday recognition, training and more
  • International business experience with partners and colleagues from around the world
  • Room for creative freedom and the opportunity to incorporate innovations and ideas
  • Attractive workplace with state-of-the-art equipment in spacious premises
  • Unlimited drinks, weekly fruits and daily breakfast
  • Company Sports (Basketball, Yoga… and many more)
  • Free parking and subsidized job tickets with DB
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Stavroula Papasotiriou

+49 7161 60692 630