Customer Care Representative (m/f) Europe – Karriere bei TeamViewer
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Customer Care Representative (m/f) Europe

Europe

Göppingen, Germany

Responsibilities

  • Support of our existing customers with their technical and accounting questions regarding our TeamViewer software in writing and by telephone
  • Support of our customers in accordance with your language skills
  • Processing of written customer inquiries via our ticket system
  • Preparation, according to the requirements of the prospective buyers, of individual offers
  • Close cooperation with our support team
  • Conduct online demonstrations to explain software functionalities to customers
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Requirements

  • Strong communication skills and enjoy working with people
  • University degree in the field of economics or commercial or technical vocational training
  • Excellent knowledge of English (at native speaker level) as well as other language as Spanish, Italian, French
  • Windows® user knowledge desirable
  • First professional experience in the field of customer services and/or sales, e.g. through internships
  • Determination, enthusiasm and willingness to learn
  • Working independently is just as important to you as team spirit
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What we offer

  • Make a relevant contribution to the turnover of our company! TeamViewer is used from your own four walls into space. What else can we achieve with your help?
  • “If I were CEO, I would…” Say what you’re thinking! We live an open-door policy through which our managing directors are always open to feedback and suggestions
  • Make yourself at home! We don’t have ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our lounge areas
  • Of course, we offer you free fruit, non-alcoholic drinks and a varied sports program
  • Our colleagues come from over 60 countries and we celebrate diversity with internal language courses
  • Work and pleasure are close together at TeamViewer. Look forward to company celebrations, quarterly team events and other monthly events
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Steffen Kolich

+49 7161 60692 630