Customer Support Specialist (m/f/d) Japan

Berlin, Germany

Support our existing customers based in Japan with their technical and accounting issues over the phone and via email.
Provide support to our customers by answering inquiries via our ticket system.
Prepare offers for prospect customers, tailoring solutions to their individual needs.
Show our software solutions to customers via online demonstrations, presenting functionalites that will solve their individual IT challenges.
Work closely with all members of the Customer Support team to deliver a best-in-class experience for our exisiting and potential customers.

University degree in the field of economics, or other relevant vocational education such as commercial or technical training
Business level fluency of Japanese language (at native speaker level) and English. Other languages are a plus
Windows® user knowledge desirable
At least some experience working in customer and/or sales, e.g. Internships
Determination, enthusiasm and willingness to learn
Working independently is just as important to you as team spirit
Strong communication skills and passion for working with people

Make a significant contribution to the turnover of our company! TeamViewer is used in space. What else can we achieve with your help?
“If I were CEO, I would…” Say what you’re thinking! We live an open-door policy and our managing directors are always open to feedback and suggestions
Make yourself at home! We don’t wear ties. In our relaxed office atmosphere, you can wear whatever you want and relax in on of our many lounge areas
Of course, we offer you perks like free fruit, drinks and a variety of health and wellbeing activities.
We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages.
We work hard, and play harder! Look forward to company celebrations, team events and other social gatherings.