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Enterprise Solutions Engineer (m/f/d) DACH

Göppingen, Germany

Responsibilities

Responsibilities:

  • Provide support and advice to enterprise customers in the pre-sales, sales and implementation phases
  • Partner with the Enterprise Sales team by providing technical advice and feedback to help secure sales and meet our customer needs
  • Deliver demonstrations of TeamViewer software products to customers, conduct training courses and deliver professional services (onsite or remote) as needed
  • Evaluate the technology stage of the sales process with customers
  • Work closely with TeamViewer development teams to bring forward and clarify special requests from customers and determine feasibility of implementation
  • Solve technical implementation issues in a variety of customer environments
  • Answer questionnaires and tenders from mid-market and enterprise customers about technical requirements and, if necessary, clarify the answers with the development and/or product management teams
  • Be responsible for the technical aspects of mid-market and enterprise projects
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Requirements

Critical Skills & Qualifications:

  • Bachelor’s degree in related field, such as information technology, computer science, business, economics, or management information systems; Or, equivalent years of work experience in similar role
  • Business level fluency German and English
  • 3 or more years’ work experience in technical support, pre-sales engineering, IT administration or similar;
  • Expert knowledge in all of the following areas: Networking, operating systems, mobile devices, Active Directory, administration of back-up, virtualization, project management and process management
  • Keeps self up-to-date with current IT industry trends and education
  • Experience using and working with TeamViewer software products in a professional work environment is strongly preferred
  • Customer driven with enthusiasm for working with people and technology
  • Happy to travel to visit (existing and potential) customers
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What we offer

What we offer: 

  • We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages.
  • “If I were CEO, I would…” Say what you’re thinking! We live an open-door policy and our managing directors are always open to feedback and suggestions.
  • We work hard, and play harder! Look forward to company celebrations, team events and other social gathering
  • TeamViewer is used even in Space. What else can we achieve with your help? 
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Steffen Kolich

+49 7161 60692 630