Introduce, demonstrate, sell and promote all current and new TeamViewer products to customers and prospects over the phone and over the internet with focus on our North American user base.
Answer client questions in the area of setup and product functionality
Provide online demos and webinars of TeamViewer to future prospects
Promptly responding to email requests
Quote and follow up on quotations
Collaborate closely with our tech-support team
Promote and maintain a high quality, professional, service-oriented company image among users
Process any written request from our prospects and customers using our proprietary systems (Ticketsystem, CRM, License Tool).
Take care of outbound activities, in particular during our sales campaigns.
Take care of 1st-Level Technical Support questions about TeamViewer software.
Discuss with your Team Manager about possible ways to improve our process and system.