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NOC Engineer (m/f/d)

Yerevan, Armenia

Responsibilities

  • Provide Network Health surveillance and alarm reporting utilizing our extensive monitoring system
  • Ensure timely resolution to Network troubles
  • Timely trouble escalation as needed
  • Ensure timely follow up with customers (external and internal) as required
  • Troubleshoot Network issues
  • Maintain accurate records of all troubles and network changes
  • Monitor all network changes (software and hardware)
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Requirements

  • Bachelor’s Degree in Computer Sciences, Telecommunications, or related field
  • Significant experience working in a NOC or data services organization
  • Understanding of network fundamentals
  • Linux knowledge (Debian, Ubuntu)
  • Strong ability to diagnose server or network alerts, events or issues
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
  • Conversational English is required, good oral and written communication skills
  • Ability to work a flexible schedule (rotating schedules to match 24/7 NOC operations)
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What we offer

  • Active input on a fast-growing product within the TeamViewer product family
  • An agile environment – we act like a start-up within the company TeamViewer
  • A pleasant and highly motivated team that deals with others in a respectful and confidence-building manner
  • An attractive workplace with modern equipment
  • Dynamic company that enjoys continual, healthy growth
  • Freedom for personal organization and the possibility of attaining real results as part of a fantastic team
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Varduhi Meymaryan​

+37 411612 122