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Technical Support Engineer English & Portuguese fluent

Clearwater, United States

Responsibilities

  • Support and advise our existing customers and prospects with their technical issues over the phone or via email
  • Manage second-level support cases, solving customer issues via remote support, telephone or email
  • Work with product development to handle third-level support cases
  • Use your technical knowledge to assist the Sales team
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Requirements

  • Make a significant contribution to the turnover of our company! TeamViewer is used in space. What else can we achieve with your help?
  • “If I were CEO, I would…” Say what you’re thinking! We live an open-door policy and our  managing directors are always open to feedback and suggestions
  • Make yourself at home! We don’t wear ties. In our relaxed office atmosphere, you can wear whatever you want and relax in on of our many  lounge areas
  • Of course, we offer you perks like free fruit, drinks and a variety of health and wellbeing activities.
  • We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages.
  • We work hard, and play harder! Look forward to company celebrations, team events and other social gatherings.
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What we offer

  • Work closely with all members of the Customer Support team to deliver a best-in-class experience for our exisiting and potential customers
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Marta Barreto

+1 800-951-4573