AR Solutions Engineer (m/f/d) EMEA

Full-Time     Göppingen, DE

Responsibilities

  • Support our mid-market and enterprise sales teams, by providing technical assistance and advice to show our customers the path to digitization and to meet their requirements
  • Interact directly with customers and partners to cover all technical aspects when selling our solutions
  • Help with the analysis of customer processes and their implementation e.g. POCs
  • Interact with our Customer Success Managers and Project Engineers to handle complex sales projects
  • Pass on customer feedback and feature requests to our Product Management in order to continuously improve our solution
  • Show customers our solutions and support them in the implementation of innovative technologies from the TeamViewer solution portfolio
  • Present our software products as a technical expert, conduct training courses and offer direct support (on site or remote) if required
  • Represent TeamViewer at international events

Requirements

  • A university degree in the field of computer science, business informatics, applied computer science or a comparable degree is an advantage
  • At least 3 years of professional experience in the areas of technical customer service or IT consulting in an international environment
  • Fluency in English, plus an additional language in Italian/ Spanish/ French
  • Experience in developing and creating process mockups
  • Understanding of processes, preferably from logistics
  • Knowledge in dealing with various operating systems: Windows, Linux and Android
  • Experience in project management
  • Ideally, you know the TeamViewer software and have already used it in a business related area
  • Willingness to work in matrix organizations with globally networking teams
  • The ability to bring the value of our solutions closer to our customers
  • Happy to travel to visit (existing and potential) customers

What we offer

  • Contract location would be Göppingen
  • Until the COVID-19 related restrictions are lifted, we will remain in the home-office work-mode. Afterwards we will keep flexible work arrangements and home office option up to 50%
  • Grab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the world
  • It's all about the team: become part of a community that values respect, support and open feedback
  • Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth
  • We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
  • Benefit from learning opportunities – internal & external