Full-Time 
Göppingen, DEResponsibilities
Are you open, communicative and love working with a diverse range of customers to helping them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (m/f/d) for the French market and satisfy our customers by delivering an outstanding customer experience.
- Support our existing customers in France with their technical and accounting issues over the phone and via email
- Provide support to our customers by answering inquiries via our ticket system
- Prepare offers for prospect customers, tailoring solutions to their individual needs
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers
Requirements
- University degree in the field of economics, or other relevant vocational education such as commercial or technical training
- Fluency in French and English is mandatory, further languages such as German or any other European language is a plus
- Windows® user knowledge desirable
- At least some experience working with customer and/or in sales, e.g. Internships
- Determination, enthusiasm and willingness to learn
- Working independently is just as important to you as team spirit
- Strong communication skills and passion for working with people
What we offer
- Contract location would be Göppingen, Germany
- We offer flexible work arrangements and home office option up to 50%
- Grab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the world
- It's all about the team: become part of a community that values respect, support and open feedback
- Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth
- We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
- Benefit from learning opportunities – internal & external
