Provide support and advice to enterprise customers in the pre-sales, sales and implementation phases
Partner with the Enterprise Sales team by providing technical advice and feedback to help secure sales and meet our customer needs
Deliver demonstrations of TeamViewer software products to customers, conduct training courses and deliver professional services (onsite or remote) as needed
Evaluate the technology stage of the sales process with customers
Work closely with TeamViewer development teams to bring forward and clarify special requests from customers and determine feasibility of implementation
Solve technical implementation issues in a variety of customer environments
Answer questionnaires and tenders from mid-market and enterprise customers about technical requirements and, if necessary, clarify the answers with the development and/or product management teams
Be responsible for the technical aspects of mid-market and enterprise projects
Requirements
Bachelor’s degree in related field, such as information technology, computer science, business, economics, or management information systems; or equivalent years of work experience in similar role
3 or more years’ work experience in technical support, pre-sales engineering, IT administration or similar
Business level fluency in German and English
Expert knowledge in all of the following areas: Networking, operating systems, mobile devices, Active Directory, administration of back-up, virtualization, project management and process management
Keeps self up-to-date with current IT industry trends and education
Experience using and working with TeamViewer software products in a professional work environment is strongly preferred
Customer driven with enthusiasm for working with people and technology
Happy to travel to visit (existing and potential) customers
What we offer
“If I were CEO, I would…” Say what you’re thinking! We live an open-door policy through which our managing directors are always open to feedback and suggestions
Make yourself at home! We don’t have ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our lounge areas
Of course, we offer you free fruit, non-alcoholic drinks and a varied sports program
Our colleagues come from over 60 countries and we celebrate diversity with internal language courses
Work and pleasure are close together at TeamViewer. Look forward to company celebrations, quarterly team events and other monthly events
Full-Time 
Bruchsal, DE