Enterprise Solutions Engineer

Full-Time     Adelaide, AU

Responsibilities

  • Provide support and advice to mid-market and enterprise customers in the pre-sales, sales and implementation phases
  • Support the Enterprise Sales team by providing technical advice and feedback to help secure sales and meet or exceed customer needs
  • Deliver demonstrations of TeamViewer software products to customers, conduct training courses and deliver professional services (onsite or remote) as needed
  • Work closely with TeamViewer development teams to bring forward and clarify special requests of customers and determine feasibility of implementation
  • Answer questionnaires and tenders from mid-market and enterprise customers about technical requirements and, if necessary, clarify the answers with the development and/or product management teams
  • Be responsible for technical aspects of mid-market and enterprise projects
  • Work in collaboration with the Sales account staff to ensure that all technical requirements are addressed from customer queries and pre sales activities
  • Be the champion and local expert on Enterprise solutions
  • Pro actively manage the relationship with the Sales team to ensure they receive the necessary technical support to maximise their ability to meet their sales objectives.
  • Work closely with the technical support team

Requirements

  • Bachelor’s degree in related field, such as information technology, computer science, business, economics, or management information systems; Or, equivalent years of work experience in a similar role
  • 5 or more years’ work experience in pre-sales engineering experience in an international environment is strongly preferred
  • Expert knowledge in the following areas: networking, operating systems, mobile devices, Active Directory, administration of Back-Up, network & applications security and virtualization
  • Knowledge in Project & Process management
  • Current Knowledge of Industry trends and Enterprise support experience
  • Experience working with Enterprise level customers highly regarded
  • Experience in time management and the ability to work independently when required
  • Understanding the sales cycle and experience working with Sales teams.
  • Fluent in English, additional language skills are a plus.
  • Ability to Travel – domestic and International

What we offer

  • We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages.
  • "If I were CEO, I would..." Say what you're thinking! We live an open-door policy and our  managing directors are always open to feedback and suggestions.
  • We work hard, and play harder! Look forward to company celebrations, team events and other social gathering
  • TeamViewer is used even in Space. What else can we achieve with your help?

Do you want to work where you can see the results of your contribution - immediately? If you are motivated by excellence; like to get things done; are full of energy and seek opportunities with huge growth potential then you are a perfect fit for TeamViewer.