Intern (m/f/d) Customer Support

Student     Yerevan, AM

Responsibilities

You are currently enrolled in university or college studies and want to gain some experience in a dynamic, modern, fast-growing tech company? We are offering the option of mandatory internships at TeamViewer!

  • Support our existing customers with their technical / accounting related queries in regard to the TeamViewer software depending on your language skills, preferred English, Italian
  • Take care of 1st-Level Technical Support questions about TeamViewer software
  • Hold online demonstrations to explain software functionalities to existing customers if needed
  • Answer written inquiries through our E-mail system
  • Assist the Team with Back-Office related tasks such as allocating Tickets to the right person / department
  • Work in close cooperation with our 2nd-Level Support Team

Requirements

  • Enrolled student (m/f/d) or graduate in the fields of business administration, linguistics or equivalent at a university
  • The internship may be a compulsory part of your studies and take 6-12 months
  • A communicative, marketing-oriented attitude
  • Enjoy interacting with people
  • Fluency in English is mandatory, further language like Italian is a plus
  • Advanced Windows® skills or the desire to learn

What we offer

  • Contract location would be Yerevan, Armenia
  • Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business beyond making coffee!
  • Do you need to gain your first work experience as a part of an internship? Maybe you are looking for some exciting and time flexible tasks along to your studies? Join us in a role that suits you! 
  • Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
  • We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages
  • We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
  • Attractive workstations with modern and ergonomic equipment, fruits, soft drinks and many other benefits along with a fair compensation wait for you!