You are currently enrolled in university or college studies and want to gain some experience in a dynamic, modern, fast-growing tech company? We are offering option of mandatory internships and working student positions at TeamViewer!
- Ensure that our customer accounts are updated with the correct information (Data integrity)
- Analyse and document the different sources / platforms that customers contact us on (via Webshop / Inside Sales etc.)
- Provide a basic level of analysis and reports by maintaining retention ticket records
- Make telephonic conversations with our customers and assist them with their current requests
- Help develop client and partner relationships and retain existing customers
- Learn and apply retention, customer service and sales techniques
- Collaborate and keep a close exchange with the Retention Managers