IT Service Desk Administrator (m/f/d)

Full-Time     Göppingen, DE

Responsibilities

  • Support the entire company's IT service desk and be the initial intake point for internal IT problems
  • Ensure that new workstations are equipped completely and on-time and support our workstations
  • Create and maintain technical documentation on confluence, internal knowledge base
  • Conceive and design new processes and automatic procedures to make work more efficient
  • Assume responsibility for his own projects depending on his previous knowledge
  • Be responsible for the procurement of software and hardware including the obtaining of offers and contract negotiations
  • Be responsible for solving help desk tickets in our IT ticket system within SLAs
  • Be responsible for internal relocations of workplaces and equipment incl. cabling
  • As an IT all-rounder, assist our internal IT department with all its activities

Requirements

  • Successfully completed training as an IT systems integration specialist, ideally have initial professional experience
  • Have very good Windows® (10) knowledge
  • Preferably have knowledge in the following specialized areas: Windows 10, Active Directory, Confluence, IT ticket system, fresh service, VoIP
  • Fluency in English and/or German is mandatory, further languages are a plus
  • Enjoy work on a team and innovative thinking, be very committed, communicative, and well-organized

 

What we offer

  • Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business beyond making coffee!
  • Do you need to gain your first work experience as a part of a mandatory internship? Maybe you are looking for some exciting and time flexible tasks along to your studies? Join us in a role that suits you! We also offer Bachelor and Master Thesis options
  • Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
  • Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections and our E-Learning Center is available 24/7
  • We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages
  • We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
  • No matter if you are using private or public transportation means, we offer travel subsidy to all our students
  • Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other benefits along with a fair compensation wait for you!