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IT Service Desk Administrator (m/f)

Göppingen, Germany

Aufgaben

Your Responsibilities

  • Support the entire company’s IT service desk and be the initial intake point for internal IT problems
  • Ensure that new workstations are equipped completely and on-time and support our workstations
  • Create and maintain technical documentation on confluence, internal knowledge base
  • Conceive and design new processes and automatic procedures to make work more efficient
  • Assume responsibility for his own projects depending on his previous knowledge
  • Be responsible for the procurement of software and hardware including the obtaining of offers and contract negotiations
  • Be responsible for solving help desk tickets in our IT ticket system within SLA’s
  • Be responsible for internal relocation of workplaces and equipment incl. cabling
  • As an IT all-rounder, assist our internal IT department with all of its activities
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Qualifikationen

Requirements

  • Have successfully completed training as an IT systems integration specialist, ideally have initial professional experience
  • Have very good Windows® (10) knowledge
  • Preferably have knowledge in the following specialized areas: Windows 10, Active Directory, Confluence, IT ticket system, Fresh Service, VOIP
  • Possess very good knowledge of German and/or English
  • Enjoy work on a team and innovative thinking, be very committed, communicative and well-organized
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Was wir bieten

We Offer

  • It’s all about the team: become part of a community that values respect, support and open feedback
  • Of course, we offer you perks like free fruit, drinks and a variety of health and well-being activities
  • We truly live and celebrate our cultural diversity: our colleagues come from more than 60 countries and speak more than 40 languages
  • Take the train to work with your exclusive TeamViewer discount ticket or park for free in our onsite car park
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Alicja Copija

+49 7161 60692 630