Mid-Market Account Manager

You will be responsible for growing your customer and revenue base by finding and winning new key accounts, as well as developing existing Mid-Market Accounts – the role is a combination of hunting (new) and farming (existing). Importantly you will need to identify, qualify, and manage opportunities and a pipeline with a strong focus on closure.

• Introduce, demonstrate, propose and win sales with existing customers & new prospects.
• Strategically manage accounts, create account plans, and develop effective relationships with customers to ensure customer expectations are met.
• Actively build and manage a healthy pipeline by identifying and pursuing opportunities for account growth and new business.
• Provide a consultative, solutions focused service to customers, qualifying requirements and business needs to maximize up selling and cross selling opportunities.
• Assist with customer issues appropriately and in a timely and efficient manner informing all key stakeholders when required.
• Monitor your market in regard to new opportunities and develop ‘go to market’ strategies.
• Work with the Enterprise Support Engineer to develop the best solution proposals
• Work with partners and channel sales reps on opportunities that involve partners
• Assist marketing and other sales initiatives to successfully collaborate with key customers within your market(s) to maximize brand exposure and generate sales.