Mid-Market Account Manager

Permanent Employment     Clearwater, US

Responsibilities

You will be responsible for growing your customer and revenue base by finding and winning new key accounts, as well as developing existing Mid-Market Accounts – the role is a combination of hunting (new) and farming (existing). Importantly you will need to identify, qualify, and manage opportunities and a pipeline with a strong focus on closure.

  • Introduce, demonstrate, propose and win sales with existing customers & new prospects.
  • Strategically manage accounts, create account plans, and develop effective relationships with customers to ensure customer expectations are met.
  • Actively build and manage a healthy pipeline by identifying and pursuing opportunities for account growth and new business.
  • Provide a consultative, solutions focused service to customers, qualifying requirements and business needs to maximize up selling and cross selling opportunities.
  • Assist with customer issues appropriately and in a timely and efficient manner informing all key stakeholders when required.
  • Monitor your market in regard to new opportunities and develop ‘go to market’ strategies.
  • Work with the Enterprise Support Engineer to develop the best solution proposals
  • Work with partners and channel sales reps on opportunities that involve partners
  • Assist marketing and other sales initiatives to successfully collaborate with key customers within your market(s) to maximize brand exposure and generate sales.

Requirements

  • Minimum of 2 years' experience in technology related sales or business development is required
  • Experience selling software/SaaS platform products to enterprise or large organizations
  • A proven, successful background in upselling and cross-selling
  • Excellent communication, presentation and negotiation skills
  • Entrepreneurial attitude, with an understanding of the dynamics of a high-growth company with the ability to work in a rapidly changing environment
  • Proven record of up-selling and cross-selling background
  • Speaking French is a plus but not a requirement

What we offer

  • It's all about the team: become part of a community that values respect, support and open feedback.
  • Our teams collaborate and work with each other towards a common goal.
  • We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages.
  • We offer career development and a top tier benefits plan including medical, dental, vision, and 401k match.
  • We offer flexible work arrangements and hybrid remote options
  • We offer perks like free snacks, company celebrations, team events, health & wellness activities.