You are ambitious, sales-driven and love building relationships with a divers range of customers? Then join our Retention team and help growing and retaining our customer base by having technical knowledge about our products.
- Approach existing customers to ensure a high service level and customer retention
- Establish business relationships with TeamViewer customers via telephone and e-mail
- Discover cross and up-sell opportunities with the existing customer base
- Follow up and negotiate with customers to prevent churn and generate pricing quotes for renewals
- Collect and analyze feedback from the customers to improve internal processes and customer loyalty