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Senior ecommerce Manager (m/f/d) - located in Mumbai

Mumbai, India

Aufgaben

Your Responsibilities

  • Work closely with other departments to ensure best web shop performance in terms of user experience and technical functionality
  • Be fully responsible for technical set up and manage Magento as our web shop platform
  • Collaborate with country leads to localize the website and web shop according to the market’s needs
  • Identify customer segments and needs, develop dynamic pricing strategy and set site-merchandising strategy to optimize visits and sales
  • Good understanding for the optimization of the conversion rate of the purchase process in the webshop
  • Work side-by-side with Analytics team to understand onsite behavior, content trends and customer cohorts for ongoing improvement
  • Ongoing improvement for our existing customer shop
  • Partner with Content Acquisition team to identify content needed to engage ecommerce customers
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Qualifikationen

Requirements

  • 3-5 years’ experience in one or more of the following: SaaS Software marketing, Direct-to-Consumer (DTC) ecommerce marketing, B2B Ecommerce Sales
  • Technical experience with Magento e-commerce platform or other comparable platforms
  • Deep understanding of user experience and web shop design 
  • Experience with segmentation & targeting (CRM), acquisition & retention (CAC, CPA, LTV), pricing & revenue (RPU), and conversion reporting & analytics (KPI)
  • Deep understanding of ecommerce site conversion optimization
  • Hands on experience developing dashboards and key metrics to track the business and inform strategy
  • Personality profile to fit into a high-growth, entrepreneurial culture that requires teamwork and significant interaction with employees at all levels
  • Well-developed Microsoft Office product suite skills and advanced Excel and analytical skills required
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Was wir bieten

We offer

  • First-class, individual initial training: your colleagues will be there to support you at all times
  • “If I were CEO, I would…” Say what you’re thinking! We live an open-door policy and our managing directors are always open to feedback and suggestions
  • Make yourself at home! We don’t wear ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our many lounge areas
  • Of course, we offer you perks like free fruit, drinks and a variety of health and well-being activities
  • We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages
  • Our open culture offers plenty of creative freedom and the opportunity to incorporate innovations and ideas
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Steffen Kolich

+49 7161 60692 630