Small & Medium Business Account Manager (m/f/d/v)

Full-Time     Tysons, US

Responsibilities

  • Acts as the primary contact for a set of current customer accounts
  • Grow your account base by understanding your customer’s needs and further integrate TeamViewer products into their organization
  • Provides superior customer service while driving revenue through upsells, add ons, cross selling, and renewals
  • Serve as the primary contact and product expert for your assigned accounts
  • Proactive outbound communication will be essential to this role
  • Maintain a high level of consultative, solution-based selling to upsell and cross-sell additional TeamViewer products to your account base through outbound activities
  • Strategically manage your accounts, create account plans, and develop relationships with your customers to make sure expectations are met
  • Showcase TeamViewer products to customers through online product demos
  • Maintain account records and pipeline projections in CRM tools
  • Assist with renewal quotations to retain customers
  • Demonstrate deep understanding of your customers’ business practices and how TeamViewer solves their problems
  • Meet or exceed your assigned quota and weekly KPIs

Requirements

  • Excellent written and verbal communication skills, including presentation skills
  • You love to talk to people about their business and are great at developing trust. You are a great listener.
  • Minimum of 2 years in technology related sales experience in a B2B environment (SaaS preferred)
  • You have a proven record of hitting and exceeding your quota
  • Hunter attitude, you enjoy proactive outreach and uncovering customer needs
  • Time management- you’d describe yourself as a multi-tasker and great at organization
  • Intermediate understanding of both PC and mobile devices
  • You’re a pro using the Microsoft Suite of products, and you have experience with CRM tools. Bonus points for Hubspot or Microsoft Dynamics
  • Ability to create sales opportunities through proactive outbound contact
  • College degree or equivalent experience

What we offer

  • Make a relevant contribution to the turnover of our company! TeamViewer is used from your own four walls into space. What else can we achieve with your help?
  • "If I were CEO, I would..." Say what you're thinking! We live an open-door policy through which our managing directors are always open to feedback and suggestions
  • Make yourself at home! We don't have ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our lounge areas
  • Of course, we offer you free fruit, non-alcoholic drinks and a varied sports program
  • Our colleagues come from over 60 countries and we celebrate diversity with internal language courses
  • Look forward to company celebrations, quarterly team events and other monthly events