Solutions Engineer

Full-Time     Guadalajara, MX

Responsibilities

We are seeking an experienced Solutions Engineer to support our Operational Technology sales and customer success organizations in Latin America (LATAM). TeamViewer’s OT solutions encompass our award-winning Augmented Reality (AR) platform, Frontline, which boosts productivity by supporting frontline workers in their everyday work. As a Solutions Engineer, you will work with the account executives to conduct discovery calls, customize, and demonstrate various Frontline solutions, and collaboratively present to new and existing clients.

  • Maintain in-depth knowledge of entire suite of TeamViewer Frontline Conduct client discovery calls and in-person meetings along-side account representatives
  • Qualify new opportunities for their technical requirements, use-case compatibly, value proposition, and scalability
  • Customize and demonstrate TeamViewer’s Frontline solution
  • Work with account representatives to communicate the TeamViewer’s value proposition targeting specific AR use-cases to new clients
  • Meet with clients to review and discuss architecture solutions
  • Work with Project Engineering to develop level-of-effort estimates to tailor deployments to meet customer requirements
  • Work with the Client Success team to properly scope requirements and schedules in proposals to clients
  • Work with account representatives to create statements of work and write proposals for new opportunities
  • Attend trade shows to showcase TeamViewer’s Augmented Reality solutions

Requirements

  • Bachelor’s degree in computer science or a related technical field
  • 4+ years of previous work experience as a Solution Engineer
  • Willingness to learn and apply knowledge of TeamViewer OT solutions to build solutions that solve problems as scale
  • Excellent communication and interpersonal skills
  • Motivated to work independently in a fast-paced environment
  • Working knowledge of various application programming interface (API) technologies (e.g. RESTful, SOAP)
  • Ability and willingness to travel to customer sites across LATAM (as permitted)
  • Fluency in English and Spanish is a must, Portuguese is a plus 

What we offer

  • Contract location would be Guadalajara, Mexico
  • We offer flexible work arrangements and home office options
  • Grab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the world
  • It's all about the team: become part of a community that values respect, support and open feedback
  • Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth
  • We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
  • Benefit from learning opportunities – internal & external
  • We provide the room for creativity and contributions in a technically diverse environment: Windows, Linux, MacOS, Mobile (iOS/Android), C++, C#, Continuous Integration, Continuous Delivery
  • Work on open source technologies and hacker-friendly projects