Solutions Engineer

Full-Time     Guadalajara, MX


We are seeking an experienced Solutions Engineer to support our Operational Technology sales and customer success organizations in Latin America (LATAM). TeamViewer’s OT solutions encompass our award-winning Augmented Reality (AR) platform, Frontline, which boosts productivity by supporting frontline workers in their everyday work. As a Solutions Engineer, you will work with the account executives to conduct discovery calls, customize, and demonstrate various Frontline solutions, and collaboratively present to new and existing clients.

  • Maintain in-depth knowledge of entire suite of TeamViewer Frontline Conduct client discovery calls and in-person meetings along-side account representatives
  • Qualify new opportunities for their technical requirements, use-case compatibly, value proposition, and scalability
  • Customize and demonstrate TeamViewer’s Frontline solution
  • Work with account representatives to communicate the TeamViewer’s value proposition targeting specific AR use-cases to new clients
  • Meet with clients to review and discuss architecture solutions
  • Work with Project Engineering to develop level-of-effort estimates to tailor deployments to meet customer requirements
  • Work with the Client Success team to properly scope requirements and schedules in proposals to clients
  • Work with account representatives to create statements of work and write proposals for new opportunities
  • Attend trade shows to showcase TeamViewer’s Augmented Reality solutions


  • Bachelor’s degree in computer science or a related technical field
  • 4+ years of previous work experience as a Solution Engineer
  • Willingness to learn and apply knowledge of TeamViewer OT solutions to build solutions that solve problems as scale
  • Excellent communication and interpersonal skills
  • Motivated to work independently in a fast-paced environment
  • Working knowledge of various application programming interface (API) technologies (e.g. RESTful, SOAP)
  • Ability and willingness to travel to customer sites across LATAM (as permitted)
  • Fluency in English and Spanish is a must, Portuguese is a plus 

What we offer

  • Contract location would be Guadalajara, Mexico
  • We offer flexible work arrangements and home office options
  • Grab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the world
  • It's all about the team: become part of a community that values respect, support and open feedback
  • Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth
  • We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
  • Benefit from learning opportunities – internal & external
  • We provide the room for creativity and contributions in a technically diverse environment: Windows, Linux, MacOS, Mobile (iOS/Android), C++, C#, Continuous Integration, Continuous Delivery
  • Work on open source technologies and hacker-friendly projects