Full-Time 
Guadalajara, MXResponsibilities
We are seeking an experienced Solutions Engineer to support our Operational Technology sales and customer success organizations in Latin America (LATAM). TeamViewer’s OT solutions encompass our award-winning Augmented Reality (AR) platform, Frontline, which boosts productivity by supporting frontline workers in their everyday work. As a Solutions Engineer, you will work with the account executives to conduct discovery calls, customize, and demonstrate various Frontline solutions, and collaboratively present to new and existing clients.
- Maintain in-depth knowledge of entire suite of TeamViewer Frontline Conduct client discovery calls and in-person meetings along-side account representatives
- Qualify new opportunities for their technical requirements, use-case compatibly, value proposition, and scalability
- Customize and demonstrate TeamViewer’s Frontline solution
- Work with account representatives to communicate the TeamViewer’s value proposition targeting specific AR use-cases to new clients
- Meet with clients to review and discuss architecture solutions
- Work with Project Engineering to develop level-of-effort estimates to tailor deployments to meet customer requirements
- Work with the Client Success team to properly scope requirements and schedules in proposals to clients
- Work with account representatives to create statements of work and write proposals for new opportunities
- Attend trade shows to showcase TeamViewer’s Augmented Reality solutions
Requirements
- Bachelor’s degree in computer science or a related technical field
- 4+ years of previous work experience as a Solution Engineer
- Willingness to learn and apply knowledge of TeamViewer OT solutions to build solutions that solve problems as scale
- Excellent communication and interpersonal skills
- Motivated to work independently in a fast-paced environment
- Working knowledge of various application programming interface (API) technologies (e.g. RESTful, SOAP)
- Ability and willingness to travel to customer sites across LATAM (as permitted)
- Fluency in English and Spanish is a must, Portuguese is a plus
What we offer
- Contract location would be Guadalajara, Mexico
- We offer flexible work arrangements and home office options
- Grab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the world
- It's all about the team: become part of a community that values respect, support and open feedback
- Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth
- We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
- Benefit from learning opportunities – internal & external
- We provide the room for creativity and contributions in a technically diverse environment: Windows, Linux, MacOS, Mobile (iOS/Android), C++, C#, Continuous Integration, Continuous Delivery
- Work on open source technologies and hacker-friendly projects
