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Student (m/f/d) Customer Retention UK

Göppingen, Germany

Aufgaben

Responsibilities

  • Assist Retention Manager in organizing and assigning retention cases to the appropriate team member and communicating with customers
  • Answer tickets and emails and win back subscription customers by understanding their requirements and meeting their needs
  • Provide information to customers on the suite of products TeamViewer offers and help them maximize the benefit from using TeamViewer products
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Qualifikationen

Requirements

  • Strong communication skills (verbal and written)
  • Passionate about new technologies, sales, and communicating with customers
  • Have an engaging and honest communication style that builds trust and confidence with others
  • Understand how to communicate effectively with customers and colleagues from culturally diverse backgrounds
  • English skills (business fluency is a must). Ideally, you speak other language(s); German, French, Spanish, Dutch or Italian
  • Internship or work experience preferred but not mandatory
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Was wir bieten

What we offer

  • Remuneration for internships well above average (For a mandatory internship 1.200€/month)
  • Exciting insight into sales and its processes
  • Actively participate in international sales and customer interaction
  • Interactive training and support during your internship
  • A friendly, motivated and international team
  • Opportunities to socialize at various TeamViewer events
  • Modern and attractive workspace close to the train station
  • Financial subsidy for travelling to and from work
  • Fair internship compensation
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Steffen Kolich

+49 7161 60692 630