Student (m/f/d) Customer Support

Intern     Göppingen, DE

Responsibilities

You are currently enrolled in university or college studies and want to gain some experience in a dynamic, modern, fast-growing tech company? We are offering option of mandatory internships and working student positions at TeamViewer.

  • Support our existing customers with their technical / accounting related queries in regard to the TeamViewer software depending on your language skills, preferred German, English, French, Italian, Spanish
  • Take care of 1st-Level Technical Support questions about TeamViewer software
  • Hold online demonstrations to explain software functionalities to existing customers if needed
  • Answer written inquiries through our E-mail system
  • Assist the Team with Back-Office related tasks such as allocating Tickets to the right person / department
  • Work in close cooperation with our 2nd-Level Support Team

Requirements

  • Enrolled Student (m/f/d) in the fields of business administration, linguistics or equivalent at a university or college
  • The internship has to be a compulsory part of your studies and take at least 5-6 months
  • A communicative, marketing-oriented attitude
  • Enjoy interacting with people
  • Fluency in English and/or German is mandatory, further languages like spanish, italian or french are a plus
  • Advanced Windows® skills or the desire to learn

Duration of mandatory internship: minimum 4 months, optimal 6 months  

What we offer

  • Until the COVID-19 related restrictions are lifted, we will remain in the home-office work-mode. Afterwards contract location would be Göppingen, Germany
  • Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business beyond making coffee!
  • Do you need to gain your first work experience as a part of a mandatory internship? Maybe you are looking for some exciting and time flexible tasks along to your studies? Join us in a role that suits you! We also offer Bachelor and Master Thesis options
  • Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
  • Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections and our E-Learning Center is available 24/7
  • We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages
  • We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
  • No matter if you are using private or public transportation means, we offer travel subsidy to all our students
  • Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other benefits along with a fair compensation wait for you!