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Customer Care Representative (m/f)

DACH

Göppingen, Germany

Aufgaben

  • You advise our interested parties and customers by telephone and are available for all questions concerning our software
  • In doing so, you concentrate on inbound activities and advising customers
  • You look after our customers in German and English
  • You process written customer inquiries via our ticket system
  • You create, according to the requirements of the prospective buyers, individual offers
  • You will work closely with our support team
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Qualifikationen

  • Strong communication skills and enjoy working with people
  • University degree in the field of economics or commercial or technical vocational training
  • Excellent knowledge of German (at native speaker level) and very good knowledge of English
  • Windows® user knowledge desirable
  • First professional experience in the field of customer services and/or sales, e.g. through internships
  • Determination, enthusiasm and willingness to learn
  • Working independently is just as important to you as team spirit
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Was wir bieten

  • Room for creative freedom and the opportunity to incorporate innovations and ideas
  • International business experience with partners and colleagues from around the world
  • Friendly work environment with social events, sponsored sports teams, birthday recognition, training and more
  • Free parking and subsidized job tickets with DB
  • Company Sports (Basketball, Yoga… and many more)
  • Unlimited drinks, weekly fruits and daily breakfast
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Steffen Kolich

+49 7161 60692 630