Enterprise Solutions Engineer (m/f/d) DACH - Engage

Permanent Employment     Göppingen, DE

Responsibilities

Become a part of our Solution Engineering team focused on supporting technical projects and product expertise for our customers. Perform product demonstrations, answer technical questions, and provide consulting and implementation support for TeamViewer software products and services to our customers.

  • Support and advise our enterprise customers in the presales, sales & implementation phases.
  • Work with our sales teams to successfully implement and guide customer projects through technical guidance and feedback, and to sustainably meet our customers' needs
  • Be the product expert to design value-added solutions for our customers. In addition, provide services to successfully establish and further develop our products on the customer side, both on-site and remotely.
  • Coordinate with our project engineers to successfully implement customer projects
  • Work closely with our TeamViewer development teams to discuss, evaluate and implement specific customer requirements
  • Be the linchpin from a technical perspective. By leveraging technical features and explaining them from a security perspective, you will help support and deliver the customer requirement within a POC, a security review or in the customer's hypercare phase in interaction with the respective functional department.
  • Represent TeamViewer and the associated products at various international events

Requirements

  • Degree in computer science, information systems, applied computer science or a similar education in an IT related field or equivalent work experience in similar role
  • A high level of interest in asserting and developing yourself in a fast-moving IT industry
  • Initial professional experience in IT and knowledge of software sales are a plus
  • Basic knowledge in the following areas is a plus: networks, operating systems, mobile devices, project and process management
  • Fluency in German and English is mandatory, other languages are a plus
  • Sound market and IT industry knowledge, up-to-date knowledge of industry trends and experience in an international environment are advantageous
  • Initial experience in using TeamViewer software products in a professional working environment

What we offer

  • Contract location would be Linz, Austria or Göppingen, Karlsruhe, Berlin or Bremen, Germany
  • 30 days of well-deserved holidays
  • Competitive compensation including company achievement bonus and stock-based options, regular salary reviews
  • Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
  • Public transport friendly offices with annual ticket subsidies
  • Option to lease an e-bike or use one of electric cars
  • In HQ access to office with a cantina with subsidized lunches and a terrace with BBQ
  • Gym in the HQ and discounts for local gyms
  • Access to Corporate Benefits platform with many discounts
  • Quarterly team events and company-wide celebrations
  • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
  • Hybrid and Flexible work time with up to 50% home office
  • Work From Abroad Program allowing up to 40 days of work outside of Germany
  • We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!