Enterprise Solutions Engineer (m/f/d) France

Full-Time     Karlsruhe, DE

Responsibilities

Be part of the Solution Engineering team which focusses on providing technical support and product expertise to our customers. You will be required to deliver product demonstrations, answer technical questions and offer technical advice to mid-market and enterprise customers, and support these customers in their implementation of TeamViewer software products and services.

  • Provide support and advice to enterprise customers in the pre-sales, sales and implementation phases 
  • Partner with the Enterprise Sales team by providing technical advice and feedback to help secure sales and meet our customer needs 
  • Deliver demonstrations of TeamViewer software products to customers, conduct training courses and deliver professional services (onsite or remote)
  • Work closely with TeamViewer development teams to assess and implement specific customer requests
  • Prepare responses to questionnaires and tenders from customers, working closely with development and product management teams to ensure that technical requirements are covered
  • Represent TeamViewer at international events
  • Be responsible for the technical aspects of mid-market and enterprise projects 

Requirements

  • Degree in computer science, information systems, applied computer science or a similar education in an IT related field or equivalent work experience in similar role
  • 3+ years work experience in technical support, pre-sales engineering, IT administration or similar
  • Expert knowledge in all of the following: Networking, operating systems, mobile devices, Active Directory, administration of back-up, virtualization, project management and process management
  • Fluency in French and English is mandatory, further languages are a plus
  • In-depth market and IT industry knowledge, up-to-date with industry trends and experience in an international environment 
  • Keeps self up-to-date with current IT industry trends and education 
  • Experience working with TeamViewer software products in a professional work environment is a plus

What we offer

  • Contract location would be Göppingen, Karlsruhe, Berlin or Bremen, Germany
  • Grab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the world
  • It's all about the team: become part of a community that values respect, support and open feedback
  • Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth
  • We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
  • Benefit from learning opportunities – internal & external
  • We provide the room for creativity and contributions in a technically diverse environment: Windows, Linux, MacOS, Mobile (iOS/Android), C++, C#, Continuous Integration, Continuous Delivery
  • Work on open source technologies and hacker-friendly projects