Intern (m/f/d) IT Service Desk Administrator

Full-Time     Yerevan, AM

Responsibilities

  • Collaborate closely with the local and global teams
  • Provide technical support via phone, e-mail, and through our internal ticketing system
  • Provide support by setting up workstations, laptops, printers and other additional devices
  • Update the tickets in real-time to track every action taken
  • Organize the escalation of tickets to relevant entities

Requirements

  • University degree in Computer Sciences, Telecommunications, or a related field
  • Fluency in English is mandatory, both spoken and written
  • Have basic knowledge of Operation Systems, such as Linux, Windows, MacOS
  • Good understanding of network fundamentals
  • A high level of communication skills, willingness to learn and team spirit

What we offer

  • Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business beyond making coffee!
  • Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
  • Hungry for knowledge? Our TeamViewer E-Learning Center is available 24/7
  • We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages
  • We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
  • Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, and many other benefits along with a fair compensation wait for you!