Full-Time 
Göppingen, DEResponsibilities
Are you ambitious, sales-driven and you love building relationships with a divers range of customers? Then join our Retention team and help growing and retaining our customer base in Spain by having technical knowledge about our products.
- Approach existing customers to ensure a high service level and customer retention
- Establish business relationships with TeamViewer customers via telephone and e-mail
- Discover cross and up-sell opportunities with the existing customer base
- Follow up and negotiate with customers to prevent churn and generate pricing quotes for renewals
- Collect and analyze feedback from the customers to improve internal processes and customer loyalty
Requirements
- Bachelor's degree in economics, linguistics or another relevant field. Any equivalent commercial experience is an alternative
- Experience in sales, customer retention or customer service, ideally with up-selling and cross-selling
- Ideally experience in the IT environment with SaaS knowledge
- Fluency in Spanish and English is mandatory, further languages are a plus
- Strong communication skills, positive attitude and enjoy working in an international team
What we offer
- Contract location would be Göppingen, Germany
- Grab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the world
- It's all about the team: become part of a community that values respect, support and open feedback
- Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth
- We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages
- Benefit from learning opportunities – internal & external
