Student (m/f) Customer Support – Karriere bei TeamViewer
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Student (m/f) Customer Support

Customer Support

Göppingen, Germany

Aufgaben

Responsibilities

  • Assist our international interested parties and customers depending on your language skills, preferred German, English, French, Italian, Russian, Dutch, Polish, Arabic, Turkish, Scandinavian languages
  • Support our existing customers with their technical / accounting related queries in regard to the TeamViewer software depending on your language skills, preferred German, English, French, Italian, Russian, Dutch, Polish, Arabic, Turkish, Scandinavian languages
  • Take care of 1st-Level Technical Support questions about TeamViewer software
  • Hold online demonstrations to explain software functionalities to existing customers if needed
  • Answer written inquiries through our E-mail system
  • Assist the Team with Back-Office related tasks such as allocating Tickets to the right person / department
  • Work in close cooperation with our 2nd-Level Support Team
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Qualifikationen

Requirements

  • The internship has to be a compulsory part of your studies
  • A communicative, marketing-oriented attitude
  • Enjoy interacting with people
  • Strong English and German language skills and depending on the area, very good language skills in the above mentioned languages
  • Advanced Windows® skills or the desire to learn
  • Dedication – we are not offering a „free-ride internship“; we work on real projects
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Was wir bieten

What we offer

  • Make a relevant contribution to the turnover of our company! TeamViewer is used from your own four walls into space. What else can we achieve with your help?
  • Make yourself at home! We don’t have ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our lounge areas.
  • Of course, we offer you free fruit, non-alcoholic drinks and a varied sports program.
  • It’s all about the team: become part of a community that values mutual support across departments and open feedback.
  • Lived diversity: Your future colleagues come from over 60 countries.
  • Your passion and skills are used in multinational projects and in collaboration with our partners around the world
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Steffen Kolich

+49 7161 60692 630